Tennis Lesson Attendance & Payment Policy

1) Payment Is Due At The Start Of A 4-Week Session.

2) Refund Policy:

• A refund must be requested BEFORE the start of the second class of a session unless there are special circumstances.

3) Make-Up Classes:

• For a once-per-week class series (4 classes), you are permitted to miss one class and make that class up at the next scheduled class time.
• For a twice-per-week class series (8 classes), you are permitted to miss two classes and make those classes up at the next scheduled class time.
• You MUST notify your Instructor prior to the start of the class that you will be absent from the class; otherwise, that missed class will count towards your lesson series.

4) Session Duration:

• From the time your series starts, you have 6 weeks to complete that series, unless weather or instructor cancellations extend your session.

5) Renewal And Carry-Over:

• After 6 weeks, a new Session Fee is due. You do not carry over absences from a prior session.

6) Extended Absence:

• For example, If you enroll and pay for a 4-week, twice-per-week session (8 classes) and attend 6 of the 8 scheduled classes without special circumstances, you do not carry over the 2 missed classes.
• If you return two weeks or more later, you owe for a new session. It is not fair to the instructor to be “absent” for a month, then return to take your remaining classes without notification.

7) Special Situations:

• If you have a Special Situation, such as an illness, injury, or extended vacation/trip, or other special circumstance, advise your instructor, and they can grant you a waiver on your absences.

Contact Information:

• If you have any questions or need further clarification, please contact us at 832-630-2837 or email us at admission@kukutennisacademy.com.

Request For Refunds Policy:

• Request for refunds must be made in writing and emailed to “admission@oldkuku.zahedihasan.com.”
• Refunds must be requested prior to the second-class meeting unless there is a special circumstance.