1) Payment Is Due At The Start Of A 4-Week Session.
2) Refund Policy:
A refund must be requested BEFORE the start of the second class of a session unless there are special circumstances.
3) Make-Up Classes:
For a once-per-week class series (4 classes), you are permitted to miss one class and make that class up at the next scheduled class time.
For a twice-per-week class series (8 classes), you are permitted to miss two classes and make those classes up at the next scheduled class time.
You MUST notify your Instructor prior to the start of the class that you will be absent from the class; otherwise, that missed class will count towards your lesson series.
4) Session Duration:
From the time your series starts, you have 6 weeks to complete that series, unless weather or instructor cancellations extend your session.
5) Renewal And Carry-Over:
After 6 weeks, a new Session Fee is due. You do not carry over absences from a prior session.
6) Extended Absence:
For example: If you enroll and pay for a 4-week, twice-per-week session (8 classes) and attend 6 of the 8 scheduled classes without special circumstances, you do not carry over the 2 missed classes.
If you return two weeks or more later, you owe for a new session. It is not fair to the instructor to be “absent” for a month, then return to take your remaining classes without notification.
7) Special Situations:
If you have a Special Situation, such as an illness, injury, or extended vacation/trip, or other special circumstance, advise your instructor, and they can grant you a waiver on your absences.
Contact Information:
If you have any questions or need further clarification, please contact us at 832-630-2837 or email us at admission@kukutennisacademy.com.
